News & Announcements
Utility Shut-Off Notices Are Changing
Starting with the October 2026 billing cycle, the City of Brunswick is updating how customers are notified about past-due water, sewer, and trash accounts.
What Stays the Same
Bills will still be mailed quarterly (unless you have signed up for e-billing), and payment is still due within 30 days.
What Is Changing
If a bill goes unpaid, here is what happens next:
1. Final Notice with a firm date. If your bill is still unpaid 30 days after the billing date, you will receive a second notice in the mail. This notice now serves as your Final Notice and states the exact date your service will be shut off if the balance is not paid. This is the last paper communication you will receive.
2. Electronic notice instead of a door tag. If the bill remains unpaid, the City will send termination details by email, text message, and phone call to the contact information on your utility account. Customers with no phone number or email address on file will receive a paper notice on their door. Customers with contact information on file WILL NO LONGER receive a door hanger.
3. Reminder one day before. A final automated reminder will go out the day before the shut-off date to customers with contact information on file.
4. Notice on shut-off day. If service is disconnected, Public Works will leave a notice on the door explaining how to have service restored.
Before any shut-off, staff will review the list of past-due accounts. Accounts with an active payment plan or a pending ServLine claim are removed from the list.
Please Update Your Contact Information
The most important thing you can do is make sure the City has your current phone number and email address on your utility account. If we don’t have them, we can’t reach you before a shut-off date.
To check or update your information, or if you have questions about the new process, contact City Utility Billing:
Phone: 301-834-7500
Email: CityHall@BrunswickMD.gov
In person: City Hall, 1 West Potomac Street, during business hours
Thank you for helping us keep Brunswick’s water flowing.
Click here to view the letter being mailed to all customer homes the week of October 12, 2026.
FOR IMMEDIATE RELEASE
City Administrator Julie Martorana Selected to Serve on Community Foundation of Frederick County Board of Trustees
BRUNSWICK, Md. (October 6, 2026) – The City of Brunswick is pleased to announce that City Administrator Julie Martorana has been elected to serve a three-year term on the Board of Trustees of the Community Foundation of Frederick County. Martorana was elected by the Foundation's Board of Trustees and will begin her term on October 1, 2026.
The Community Foundation of Frederick County is a leading philanthropic organization dedicated to connecting people who care with causes that matter. Through charitable giving, grantmaking, and community leadership, the Foundation works to strengthen Frederick County and improve the quality of life for its residents.
"I am honored to have been elected to serve on the Community Foundation's Board of Trustees," said Martorana. "The Foundation plays an important role in enhancing the quality of life throughout Frederick County, and I look forward to contributing to its mission while helping strengthen connections between Brunswick and the broader community."
Martorana’s appointment to the Board of Trustees provides an opportunity to further collaborate with community leaders, nonprofit organizations, and philanthropic partners from across Frederick County.
Mayor Nathan Brown welcomed the announcement, noting that Martorana's service reflects Brunswick's growing leadership role within the region. "Julie brings a strong commitment to public service and community engagement," said Brown. "Her election to the Board of Trustees is a recognition of her leadership and dedication, and it provides an excellent opportunity to advocate for Brunswick and strengthen relationships throughout Frederick County."
The Community Foundation's Board of Trustees serves as the governing body of the organization, helping guide its strategic direction, stewardship of charitable assets, and commitment to addressing community needs. Martorana joins a diverse group of leaders from across Frederick County who are dedicated to advancing the Foundation's mission.
About the City of Brunswick
The City of Brunswick is a historic and growing community in western Frederick County known for its rich railroad heritage, scenic location along the Potomac River, and commitment to providing high-quality services for residents, businesses, and visitors.
Media Contact
Julie
Martorana, City
Administrator
City of Brunswick
1 West Potomac Street
Brunswick, MD 21716
301-834-7500
jmartorana@brunswickmd.gov
